For providing even greater security in electronic transactions, we have activated the credit and debit card holder authentication process based on the European Payment Services Directive 2 (PSD2). This process allows better control of the identity of the passengers and helps us to ensure that you are indeed the owner who adds the card in the application.
If you are having trouble adding a card or charging a ride, first please make sure that you have updated the app to the latest version and try again.
If you have trouble while entering your details, eg. you can’t receive the sms code from your bank, please contact your bank for assistance. Alternatively, please contact us at firstname.lastname@example.org.